This page includes common and frequently asked asked question about us and our service.

What is LOTUS JAVA HOLIDAY?

LOTUS JAVA HOLIDAY is a Yogyakarta Tour Agency, Tour Operator & Rent Car Service offers wide range of tours and holiday packages in Yogyakarta, Central Java, East Java and West Java. From simple tour arrangements to some popular attractions such as Borobudur, Prambanan, Dieng Plateau or watching Ramayana dances under the moonshine, to the more active energetic, fun-filled and adventurous trips like trekking, caving, rafting and snorkeling. All is well-organized, professionally managed to satisfy the needs of ideal tour and holiday services.

Where is LOTUS JAVA HOLIDAY located?

LOTUS JAVA HOLIDAY – Yogyakarta Tour Agency, Tour Operator & Rent Car Service
Banyumeng, Banyuraden 13/04, Gamping,
Sleman, Yogyakarta 55293, Indonesia
Phone / SMS / WhatsApp: +62 822 2080 0473
Email: info@lotusjavaholiday.com
Website: http://www.lotusjavaholiday.com

Do you have map of location?

Below the map of our location

What are services do you have to offer?

Private tours, tour packages with and without hotel arrangement and rent car service.

Do you have services to offer other than those mentioned on the website or blogs?

  • Yes, we have other service. We call it “Customized tour”. This sort of service offers you who would like to request tours or packages according to their own customization or planning.
  • This service enable you to request us to modify itinerary programs and packages based on your interest. Should you wish to request this service simply go to Contact us page to send us your message and we would get back to you with details and rate (option) to offer.

Why there are no price lists on your website?

  • We don’t put price lists on website because we basically offer flexible services at where you could easily request us to modify, revise or change according to your planning and interest. Please don’t hesitate to drop us email or contact us should you have interest in certain tour packages we offer. We would be gladly to reply you with more details you require. Or if you would like to inquire tailor-made tour package adapted to your planning and schedule, feel free to send us request, and we would reply to you with details of tour package proposal.

Do you organize and offer sharing group or join in coach tours?

  • Unfortunately, we don’t operate, organize or offer such tours. Our main focus is at private tour programs, tour packages and transport (rent car with driver) service.
How to book your tours or packages?
how to book
  • First, please browse tours and holiday packages we have to offer. When you have found tours and holiday packages you take interest, simply use Book Now or Send Enquiry button at each of the tour product displayed on the website (These features managed by the plugins, it may take awhile for us get your message).
  • For direct and fast response you can use Contact Us form page or manually drop us your enquiry by sending us email directly to info@lotusjavaholiday.com
  • You could also contact us using WhatsApp via our contact number.
  • Also, please include specific request (if any) such as type of transport, hotel or accommodation, tour guide, etc.
  • If you do not find tours or services what you are looking, and you would like to request customized / personalized tours or packages you could use Contact Us form to send your request.
  • Once you have sent your request, we would get back to you with our quote offer.

How to confirm booking?

  • Once you have approved our offer, you could confirm your booking by using the Booking Confirmation form at this website, email, WhatsApp or direct phone call (detail phone numbers mentioned on the header).
  • Booking confirmation includes information such as names and number of participant, starting and ending date and other additional request (if any).

What are payment terms do you offer when booking your tours or packages?

  • When we have received your booking, we would send you invoice to request down payment (DP)
    Down payment method: by bank / wire transfer OR by credit card to our PayPal account. (Please contact us for our bank details or PayPal email).
  • Once your down payment has been paid, a receipt will be sent to you by email. The receipt is as the proof of your down payment and later on it should be presented upon arrival or pick service at the requested location / point of arrival.
  • Balance or rest payment paid upon arrival or pick service. Balance payment method preferably by cash.

 

Should you need more information or other query, feel free to drop us message. Thank you.