Who we are
Our website address is: https://www.lotusjavaholiday.com
What personal data we collect, how and why we collect it
When you send inquiry using the provided Inquiry form, we automatically collect and store your personal data information such as name, email , country or nationality, arrival date, departure date, flight details and also some of your specific requests. These data are used by us to get to work to prepare for you details quotation offer.
When you send inquiry using the provided Contact Us or Booking Confirmation form, we automatically collect and store your personal data information such as name, email , country or nationality, arrival date, departure date, flight details and also some of your specific requests. These data are used by us to get to work to prepare for you details quotation offer.
Once you have decided to confirm booking any of our tour product, we also collect your personal data such as selected date of tour, name, email , address, city, country and also the payment gateway you used to pay the tour cost.
Like many other Web sites, https://www.lotusjavaholiday.com makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Who we share your data with
We do not share, trade, exchange or commercialize, monetize any of your data to other website, company or other third parties.
How long we retain your data
We use your data information as long as you are dealing with us and our service or when you are being our customers at any of ongoing trips. Once the trip finished, we may retain any of your data as our customers archive. We may contact you again using your email address when requesting for review or testimonies.
What rights you have over your data
If you have any objection on the data we have collected from you, you can contact us and request for deletion.